Bajee FAQ — Your Questions Answered

On the login page, tap "Forgot Password" and enter the mobile number linked to your Bajee account. You'll receive an OTP. Enter it, then set a new password. The whole process takes under a minute. If you don't receive the OTP, check that you're using the correct number and try again after 60 seconds.

No. Each player is allowed one Bajee account only. Creating multiple accounts is against Bajee's terms and conditions and can result in all accounts being suspended. If you've lost access to your account, use the password reset option or contact Bajee support — don't create a new one.

To change your registered mobile number, log in to your Bajee account and go to Account Settings. You'll need to verify both your old number and your new number via OTP before the change is confirmed. This is a security step to protect your account.

You must be at least 18 years old to register and play on Bajee. This is a firm requirement. Bajee may ask for age verification at any point, and accounts found to belong to underage players will be closed immediately with any balance returned.

Log in to your Bajee account and go to the Deposit section. Choose your preferred payment method — bKash, Nagad, or Rocket — enter the amount, and follow the on-screen steps to complete the payment. Your Bajee balance updates within seconds of a successful transaction.

Bajee has a low minimum deposit so that players with any budget can get started. The exact minimum depends on the payment method you choose, but it's designed to be accessible. Check the deposit page in your account for the current minimum for bKash, Nagad, and Rocket.

Most Bajee deposits reflect instantly. If your balance hasn't updated after 5 minutes, first check your transaction history in the Bajee app or website to see if the deposit is showing as pending. If the money left your bKash, Nagad, or Rocket account but hasn't appeared in Bajee, contact Bajee support with your transaction reference number and they'll resolve it quickly.

Bajee does not charge any additional fees on deposits. The amount you send is the amount that arrives in your Bajee balance. Note that your mobile banking provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges — that's outside Bajee's control.

Go to the Withdrawal section in your Bajee account, choose your preferred method — bKash, Nagad, or Rocket — enter the amount you want to withdraw, and confirm. Bajee processes withdrawal requests quickly. The funds arrive in your mobile wallet within minutes in most cases.

Most Bajee withdrawals are processed within a few minutes. During peak hours or if additional verification is needed, it may take slightly longer — but Bajee aims to complete all withdrawals within 24 hours. If your withdrawal is taking longer than expected, contact Bajee support with your request ID.

Yes, there is a minimum withdrawal amount on Bajee. The exact figure is shown in the withdrawal section of your account and may vary slightly by payment method. There is no requirement to play through your balance a certain number of times before withdrawing — your real-money balance is available to withdraw at any time.

A Bajee withdrawal can be rejected for a few reasons: the mobile number on your withdrawal request doesn't match the one registered to your account, your account verification is incomplete, or there's an active bonus with wagering requirements still attached to your balance. Check your account status and contact Bajee support if you're unsure what caused the rejection.

Bajee currently offers 7 games across three categories. Slot games include Hip Hop Panda, Game Technology, and Big Hammer. Fishing games include Monkey King Fishing and Ocean Lord. Card games include Double Exposure Blackjack and Teen Patti Joker. New Bajee games are added regularly.

All Bajee games use a certified random number generator (RNG). Every spin, card deal, and fishing shot result is determined by a genuinely random process that cannot be predicted or influenced by anyone — including Bajee. RTP (return to player) figures are published for each game so you know what to expect over time.

If your connection drops mid-game, Bajee's system records the state of your session. When you reconnect and reopen the game, it will resume from where it left off. If a round was already in progress when you disconnected, the result is determined by the RNG as normal and will be visible in your game history once you're back online.

Yes. All Bajee games are fully optimised for mobile. You can play through the Bajee app on Android or iOS, or directly in your phone's browser without downloading anything. The games are designed for touch screens and run well on mid-range Android devices with a standard 4G connection.

Visit bajee.fun/app on your phone's browser and follow the download instructions for Android or iOS. The Bajee app is not listed on the Google Play Store or Apple App Store, so you need to download it directly from the Bajee website. Make sure to enable installation from unknown sources on Android before installing.

The most common reason the Bajee app won't install on Android is that "Install from unknown sources" is not enabled. Go to your phone's Settings → Security (or Privacy) → enable "Unknown sources" or "Install unknown apps" for your browser. Then try downloading and installing the Bajee APK again. If the problem continues, try clearing your browser cache and re-downloading.

When a new version of the Bajee app is available, you'll see an update prompt when you open the app. Tap the update button and the new version will download and install automatically. Alternatively, visit bajee.fun/app to download the latest APK manually and install it over your existing version — your account data will not be affected.

Yes. Bajee offers a welcome bonus for new players who register and make their first deposit. The bonus amount and terms are shown on the promotions page in your account after you register. Make sure to read the wagering requirements before claiming any Bajee bonus so you know exactly what's needed to convert it to withdrawable cash.

A wagering requirement means you need to bet a certain total amount before bonus funds can be withdrawn as real cash. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets before that bonus converts to withdrawable money. Your Bajee account shows your current wagering progress in real time.

Yes. Bajee runs regular promotions for existing players including reload bonuses, cashback offers, and game-specific promotions when new titles launch. Log in to your Bajee account and check the promotions section to see what's currently available. Enabling push notifications in the Bajee app is the easiest way to stay updated.