Last Updated: January 2025

Bajee Privacy Policy

At Bajee, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data Bajee collects, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before using the Bajee platform.

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Your Data, Your Rights

Bajee does not sell your personal data. We collect only what we need to operate your account and keep the platform secure.

Bajee's Privacy Commitments

Six things Bajee commits to when it comes to your personal data.

We Never Sell Your Data

Bajee does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the Bajee ecosystem and is used only to operate your account.

We Collect Only What We Need

Bajee collects the minimum personal data required to register your account, process payments, verify your identity, and keep the platform secure. We don't collect data for the sake of it.

Industry-Standard Security

All personal data held by Bajee is protected using encryption and secure storage practices. Access to your data is restricted to authorised Bajee staff who need it to do their jobs.

No Unnecessary Sharing

Bajee only shares your data with third parties where it is strictly necessary — such as payment processors for transactions or identity verification providers for account checks. Nothing beyond that.

You Control Your Data

Bajee players have the right to access, correct, and request deletion of their personal data. You can exercise these rights at any time by contacting Bajee support at [email protected].

Clear and Plain Language

This Privacy Policy is written to be understood — not to confuse you with legal jargon. If anything here is unclear, contact Bajee support and we'll explain it in plain terms.

1 Who We Are

This Privacy Policy applies to the Bajee online gaming platform, accessible at bajee.fun. When this policy refers to "Bajee", "we", "us", or "our", it means the operator of the Bajee platform. When it refers to "you" or "your", it means any person who visits, registers on, or uses the Bajee platform.

Bajee is an online gaming platform serving players in Bangladesh. We are committed to handling your personal data responsibly and in accordance with applicable data protection principles. This Privacy Policy explains how Bajee collects, uses, stores, and protects your personal information, and what rights you have in relation to that data.

If you have any questions about this Privacy Policy or about how Bajee handles your personal data, you can contact us at any time at [email protected].

2 Data We Collect

Bajee collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the Bajee website or app, and from third parties such as payment providers and identity verification services.

Data you provide directly to Bajee:

  • Full name and date of birth (required for account registration and age verification)
  • Email address and phone number (used for account communication and support)
  • Payment account details — bKash, Nagad, or Rocket number (required for deposits and withdrawals)
  • Identity documents such as national ID or passport (required for account verification)
  • Any information you provide when contacting Bajee support

Data collected automatically when you use Bajee:

  • IP address and approximate location data
  • Device type, browser type, and operating system
  • Pages visited on Bajee, time spent, and navigation patterns
  • Game activity, bet history, and session data
  • Cookie and tracking data (see Section 6 for full details)

Data received from third parties:

  • Payment confirmation and transaction reference data from bKash, Nagad, and Rocket
  • Identity verification results from our verification service providers
  • Fraud and risk signals from security service providers

Note: Bajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes.

3 How We Use Your Data

Bajee uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your Bajee account or the services we provide.

Purpose Data Used
Account registration and management Name, email, phone number, date of birth
Age and identity verification Date of birth, identity documents
Processing deposits and withdrawals Payment account details, transaction data
Fraud prevention and platform security IP address, device data, game activity, payment data
Customer support Account data, support correspondence
Responsible gaming monitoring Game activity, session data, bet history
Platform improvement and analytics Navigation data, device data, session data (anonymised where possible)
Legal and regulatory compliance Identity documents, transaction records, account history

Bajee does not use your personal data for automated decision-making that produces significant legal effects on you, except where required for fraud prevention or regulatory compliance. In such cases, you have the right to request human review of any automated decision.

4 Legal Basis for Processing

Bajee processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing your data is necessary to operate your Bajee account, process your deposits and withdrawals, and provide the gaming services you have signed up for.
  • Legal obligation: Bajee is required by law to verify player identities, maintain transaction records, and monitor for suspicious activity. We process data to comply with these obligations.
  • Legitimate interests: Bajee has a legitimate interest in preventing fraud, maintaining platform security, and improving the quality of our services. We process data for these purposes where our interests are not overridden by your rights.
  • Consent: Where Bajee relies on your consent to process data — for example, for certain marketing communications — you have the right to withdraw that consent at any time by contacting [email protected].

Your right to object: Where Bajee processes your data on the basis of legitimate interests, you have the right to object to that processing. Contact us at [email protected] to raise an objection and we will review it promptly.

5 Data Sharing

Bajee does not sell your personal data to any third party. We share your data only where it is strictly necessary to operate the Bajee platform and provide services to you. The categories of third parties with whom Bajee may share your data are set out below.

  • Payment providers (bKash, Nagad, Rocket): We share payment-related data with your chosen payment provider to process deposits and withdrawals on your Bajee account.
  • Identity verification providers: We share identity document data with our verification partners to confirm your age and identity as required for account compliance.
  • Fraud prevention and security services: We may share device and behavioural data with security service providers to detect and prevent fraudulent activity on the Bajee platform.
  • IT and hosting providers: Bajee uses third-party infrastructure providers to host the platform and store data securely. These providers act under strict data processing agreements.
  • Legal and regulatory authorities: Bajee may be required to share data with law enforcement or regulatory bodies where required by law. We will only do so to the extent legally required.

All third parties with whom Bajee shares personal data are required to handle that data securely and in accordance with applicable data protection requirements. Bajee does not permit third parties to use your data for their own marketing or commercial purposes.

International transfers: Some of Bajee's service providers may be located outside Bangladesh. Where data is transferred internationally, Bajee ensures appropriate safeguards are in place to protect your personal data.

6 Cookies and Tracking

Bajee uses cookies and similar tracking technologies on the bajee.fun website and app. Cookies are small text files stored on your device that help Bajee recognise you, remember your preferences, and understand how you use the platform.

Types of cookies used by Bajee:

  • Essential cookies: These are required for the Bajee platform to function. They enable you to log in, navigate the site, and use core features. These cookies cannot be disabled without affecting platform functionality.
  • Functional cookies: These remember your preferences — such as language settings — to improve your experience on Bajee.
  • Analytics cookies: These help Bajee understand how players use the platform so we can improve it. Analytics data is aggregated and anonymised where possible.
  • Security cookies: These help Bajee detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the Bajee platform. For more information about managing cookies, refer to your browser's help documentation.

7 Data Retention

Bajee retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods that apply to different categories of data are set out below.

  • Account data: Retained for the duration of your Bajee account and for a minimum of 5 years after account closure, as required for legal and regulatory compliance.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping requirements.
  • Identity documents: Retained for the duration of your account and for a minimum of 5 years after account closure.
  • Support correspondence: Retained for 2 years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal matter.
  • Analytics and session data: Retained in anonymised or aggregated form for platform improvement purposes. Identifiable session data is deleted within 12 months.

When your personal data is no longer required, Bajee will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, Bajee will delete what it is legally permitted to delete and explain any data that must be retained.

8 Your Rights

As a Bajee player, you have rights over your personal data. Bajee is committed to making it straightforward for you to exercise these rights. To make a request, contact us at [email protected] with your account details and the nature of your request. We aim to respond within 30 days.

Your Data Rights

Bajee respects your rights over your personal information. Here's what you can ask for.

Right to Access

Request a copy of the personal data Bajee holds about you. We'll provide it in a clear, readable format.

Right to Rectification

Ask Bajee to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where Bajee no longer has a legal basis to retain it.

Right to Restriction

Ask Bajee to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to Bajee processing your data where we rely on legitimate interests as the legal basis for processing.

To exercise any of these rights, email Bajee at [email protected] with your registered account details and a description of your request. We will respond within 30 days and will not charge a fee for reasonable requests.

9 Data Security

Bajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • Encryption of data in transit using TLS (Transport Layer Security)
  • Encrypted storage of sensitive data including payment details and identity documents
  • Access controls that restrict data access to authorised Bajee staff only
  • Regular security reviews and monitoring of the Bajee platform
  • Secure data processing agreements with all third-party service providers

While Bajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your Bajee account and never share your login credentials with anyone. Bajee will never ask for your password via email, chat, or phone.

If Bajee becomes aware of a data breach that is likely to affect your rights or freedoms, we will notify you as required by applicable law. If you suspect that your Bajee account has been compromised, contact [email protected] immediately.

Security tip: Enable any two-factor authentication options available on your Bajee account. This adds an extra layer of protection even if your password is compromised.

10 Updates to This Privacy Policy

Bajee may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes to this policy, we will notify registered players via email or via a notice on the Bajee platform.

The updated Privacy Policy will be effective from the date it is published at bajee.fun/privacy-policy. The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically so you are always aware of how Bajee handles your personal data.

Your continued use of the Bajee platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any changes, please stop using the Bajee platform and contact [email protected] to request account closure.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how Bajee handles your personal data, please get in touch with us. We take all privacy-related queries seriously and aim to respond promptly.

You can contact the Bajee privacy team by email at [email protected]. Please include your registered account email address and a clear description of your query or request so we can assist you as efficiently as possible.

If you are not satisfied with Bajee's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

This Privacy Policy was last updated in January 2025. Please check this page periodically for any revisions. The date shown at the top of this page always reflects the most recent update.

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Related Policies

These documents work alongside Bajee's Privacy Policy.

Terms and Conditions

Understand the rules that govern your Bajee account, including payment policies, bonus terms, and fair play obligations.

Responsible Gaming

Learn about the tools Bajee provides to help you manage your gaming activity and stay in control.

FAQ

Have a specific question about your Bajee account, deposits, or withdrawals? The FAQ covers the most common queries.